I had some surplus gold rings, chains and coins that I wanted to dispose of. Patrick was super easy and trustworthy. His offer was fair, and from the time that we agreed to a price till the money was in the bank was under 1/2 hour. I sent the goods by Xpress Post with no issues. I highly recommend True North Gold.
If I could give Truth North Gold Buyers a value rating higher than five stars, I would. I’ve dealt with many precious metals brokers before, but True North Gold Buyers truly excels in price and customer service. No other company I’ve found offers a higher payout per gram. Moreover, I worked with Patrick, who provided me with exceptional customer service. I really can’t express how helpful he was throughout my experience. He went the extra mile on a Friday night 9:30pm to ensure I received my payout before the weekend. I would highly recommend True North Gold Buyers as my experience in shipping, getting a quote, and receiving payment was awesome. Don’t go anywhere else!
I have never sold jewelry before so I did not have any idea of the process. The customer support hotline was professional, polite and prompt from my first call to the end of the transaction. They explained how the value of my pieces was calculated and what I was offered felt fair to me. Since I am no expert in selling jewelry I felt a bit overwhelmed by the website but they patiently guided me through the whole process.
TNGB is a very professional organization. I never sold jewellery online before so I was hesitant at first. However, once I spoke to them I was immediately put at ease and gained trust to send my items via the mail. The process took 2 full business days – I sent my items on a Tuesday and then by Thursday evening I received an email money transfer for my items. I highly recommend TNGB as it is convenient and communication with is very transparent and timely. They answered my questions promptly and clearly. Quick and easy transaction – no hassles.
Patrick was wonderful to work with. I had random pieces of jewellery and flatware that was doing nothing but taking up space in my house. He even talked me through finding coins that I had forgotten about! We had an enjoyable time talking and learning about precious metals, and will definitely contact him again if we have any questions.